Frequently asked questions
Everything you need to know about your chart, your Archetype, and how Oromoon works.
Oromoon 101
What is Oromoon?
Oromoon is a cosmic intelligence app built on your real birth chart. It started as a search for connection, and building it taught us that the most important connection is the one you have with yourself. The sky has been tracking human behavior for thousands of years. We just built the app for it. Oromoon decodes your astrological DNA, your Sun, Moon, Rising, and full Archetype profile, in plain language, no jargon required. Your Birth Chart is your cosmic blueprint: not vague, not generic, actually about you. Astro Analysis is real-time planetary intelligence filtered through your Archetype. Star Files let you chart everyone in your orbit, a partner, best friend, coworker, or ex, so you understand the dynamic before it surprises you again. Getaway lets you switch cities and discover cosmically aligned people anywhere. This isn't prediction. It's perspective. And once you have it, everything looks different.
How does Oromoon work?
You start by building your birth chart. Oromoon decodes your Sun, Moon, Rising, and Archetype in plain language, so no astrology background is required. From there you can explore daily cosmic insights, map compatibility with people in your life through Star Files, and discover new people through Getaway. The more you explore, the more precise it gets.
Who can use Oromoon?
Anyone 18 and older who is curious about themselves. Whether you're brand new to astrology or you've been reading charts for years, Oromoon meets you where you are.
Is Oromoon available globally?
Oromoon is currently available in select countries: the United States, Canada, the United Kingdom, and European Union member states. We're expanding. Stay in the orbit for updates.
Is there an Android version?
Not yet. Oromoon is iOS only for now, with Android on the horizon. Follow us on Instagram for updates on when it lands.
Signing Up & Getting Started
What information do I need to sign up?
Your name, email, and birth details: date, time, and location. These power your birth chart, and a more accurate birth time gives you a more precise reading.
Is Oromoon free?
Yes. Oromoon is currently free for all users, so you get the full experience while we keep building. Premium features are coming, and we'll let you know before anything changes.
How do I sign up?
Oromoon uses email-only sign-in for a secure, seamless experience across every region we operate in. New users start fresh with just their email.
Where can I download Oromoon?
Oromoon is available on the Apple App Store. Search "Oromoon" to find it.
Your Birth Chart & Archetype Profile
What if I don't know my exact birth time?
Enter your best estimate. An approximate time still generates a meaningful chart, though some placements, like your Rising sign, will be less precise. If you later find your exact birth time, for example on a birth certificate, you can update it once in Settings.
Can I change my birth details?
Yes, you can change your date, time, and location of birth once each. If you need to make changes beyond that, email support@oromoon.com.
What is an Archetype profile?
Your Archetype profile is generated from your birth chart and decoded in plain language: how you think, how you love, how you react, and why. No astrology knowledge required to understand it.
What is a birth chart?
A birth chart, also called a natal chart, is a map of the sky at the exact moment you were born. It reveals your Sun, Moon, Rising, and every planetary placement, and it's the foundation of everything Oromoon does. Think of it as the most accurate personality system ever built.
Features
Can I get an expired conversation back?
Not currently. Once a conversation expires it can't be recovered. We're building more features around this.
How does messaging work?
Once two users connect, messaging opens between them. Conversations expire if neither person sends a message within 48 hours. The stars aligned for a reason, so don't wait too long.
What is the Getaway feature?
Getaway lets you switch your location to discover cosmically aligned people in other cities or regions. It's available to all users.
Who can I add to Star Files?
Anyone you have a genuine relationship with. You'll need their date, time, and location of birth to get a full compatibility reading.
What are Star Files?
Star Files let you chart the people in your orbit: your best friend, partner, ex, coworker, or client. Enter their birth details and Oromoon maps your compatibility across Sun, Moon, and Rising, so you know who you're actually aligned with, and why.
What is Astro Analysis?
Astro Analysis tracks what the sky is doing right now and what it means for you personally: Mercury Retrograde alerts, planetary transits, and current sky insights, all filtered through your Archetype. Think of it as your personalized cosmic weather report.
Profiles & Account Settings
Why was my photo moderated?
Oromoon is a safe, intentional space, and photos are moderated to protect that. Photos are removed for: erotic or explicit content; swimwear worn outside a pool or beach setting; a face that isn't visible, or that's heavily filtered or obscured; a child alone or unclothed; watermarks or text; a photo of someone who isn't you; firearms or weapons; or hate speech. If your photo was removed in error, email support@oromoon.com.
How do I delete my account?
Go to Settings, scroll to the bottom, and tap "Delete Account," then confirm. Your account is deactivated immediately. We'll miss your star power, but you're welcome back anytime.
How do I enable location services on iPhone?
Go to Settings, then Privacy, then Location Services, then Oromoon, and select "While Using the App."
How do I change my location?
Your location is set automatically by GPS. If it looks incorrect, contact support@oromoon.com.
How do I delete a photo?
Go to Edit Profile, tap the photo you want to remove, and tap the delete icon.
How do I change my profile photo?
Go to Edit Profile and drag any photo into the first position.
How do I add or change photos?
From your profile, tap the Edit Profile icon to upload or rearrange photos. You can add up to six. Your first photo is what everyone sees first, so make it count.
Community & Discovery
Can I unblock someone?
No, blocking is permanent. Use it with intention.
How do I report a fake profile?
Follow the same reporting steps as any other report, and select "Fake Profile" as the reason. Include as much context as you can.
How do I report someone?
Go to their profile and tap "Report" in the top right, or use the three dots inside a conversation. Include a reason for the report. Our team reviews every report.
How does compatibility work?
Compatibility on Oromoon runs on three core axes: your Sun (how you vibe on a personal level), your Moon (how you align emotionally), and your Rising (how you show up at first impression). Together they give a fuller picture of chemistry than any personality quiz.
How do I discover people on Oromoon?
Oromoon surfaces cosmically aligned people based on your Archetype profile and current placements. This isn't just an algorithm. It's a community of self-aware people finding genuine resonance.
Privacy & Safety
Is astrology advice?
No. Everything on Oromoon is provided for informational and entertainment purposes only. It is not professional, medical, psychological, financial, or legal advice. See our Terms and Conditions for more detail.
Are there community rules?
Yes. Oromoon has zero tolerance for harassment, discrimination, or hate speech. See our Community Guidelines for the full policy.
Is my birth chart visible to other users?
No, not by default. Your chart and natal details are private. Other users only see your Archetype profile. If someone requests to see your full chart, you'll be notified and asked for explicit approval first. You are always in control.
Do you sell my information?
Never. Your data, especially your birth chart and astrological profile, is yours. We don't sell it, and we don't share it for advertising. See our Privacy Policy for the full details.